Shipping Policy
Applicability
This policy applies to orders within the USA. By placing an order, you agree to the terms outlined here.
Transit, Handling & Cut-off Time
- Transit Time: 5 to 10 business days (Monday to Friday)
- Handling Time: 1 to 2 business days (Monday to Friday)
- Order Cut-off Time: 4:00 PM EST (GMT-05:00)
Delivery Terms
We use USPS for delivery. Estimated delivery time is 6-12 days. Please note that these times are averages and not guaranteed.
Shipping Cost
We offer free shipping on all orders within the USA.
Change of Address
Address changes cannot be made once the order is in transit. If you need to update your delivery address, contact us at [email protected] immediately.
Order Tracking
Once your order is dispatched, you will receive a tracking number to monitor its progress until delivery.
Wrong Address
If the provided address is incorrect and the delivery fails, the package will be returned to us. You will be responsible for the shipping cost of re-sending the order to the correct address.
Cancellations
Orders can be canceled at any time before dispatch. Once an order has been dispatched, please refer to our Returns & Refunds Policy for further assistance.
Parcels Damaged in Transit
If you receive a damaged parcel, reject it if possible and contact our customer service immediately. If you find the damage after delivery, get in touch with us for further instructions.
Tax
No sales tax will be charged on your purchases. All prices include applicable fees, ensuring a transparent and hassle-free shopping experience.
Thank you for choosing us. We look forward to serving you!
Contact us:
[email protected]
Phone:+1 301-673-1290